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Shopbop Reviews

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Overall Rating

5.0
11 Reviews
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About Shopbop

Shopbop.com is an online fashion apparel and accessories shop. It offers a comprehensive, hand-picked collection of apparel and accessories from the industry’s foremost contemporary and designer labels. The product offerings range from high-end designer pieces to more affordable, trendy items. The selection includes dresses, tops, pants, jeans, skirts, outerwear, swimwear, lingerie, and more. In addition to women's fashion, Shopbop also offers a selection of men's clothing and accessories. The men's collection includes clothing, shoes, and accessories from brands such as Calvin Klein, Levi's, and Tommy Hilfiger. Shopbop offers free shipping and returns for all orders within the United States. The company also offers international shipping to over 200 countries. Shopbop's return policy allows customers to return items within 30 days of purchase for a full refund. The company also offers free returns for all orders within the United States. Shopbop delivers unparalleled wardrobe advice, cutting-edge editorial lookbooks, innovative features, and exclusive collaborations with forward-minded brands. It continues to be a leading online destination for fashion-conscious shoppers.

Shopbop Pros & Cons

Pros of Shopbop

  • Wide Selection: Offers a curated range of over 1,000 designers, including both established and emerging brands.
  • Fast, Free Shipping: Provides free shipping worldwide and free returns in the U.S. and Canada.
  • Daily Updates: Regularly updates inventory with new arrivals and style guidance.
  • Excellent Customer Service: Known for responsive and helpful customer service.
  • Loyalty Program: Offers rewards points for future purchases, enhancing customer engagement.

Cons of Shopbop

  • Limited Return Window: Items must be returned within 30 days, with a fee for returns after 15 days.
  • Order Cancellations: Reports of order cancellations without clear communication or explanation have been noted by customers.
  • Account Issues: Some users have experienced account bans without prior notice, leading to frustration in accessing their orders or refunds.
  • Shipping Delays: Although fast shipping is advertised, some customers have reported delays in receiving their orders.

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Shopbop Customer Reviews (11)

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Jude Murphy
Jude Murphy
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Feb 11, 2023
Kathleen Speakman
Kathleen Speakman
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Feb 11, 2023
Shelly Martinez
Shelly Martinez
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Feb 10, 2023
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Erika Alexander
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Feb 10, 2023
Boglárka Göröncsér
Boglárka Göröncsér
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Feb 9, 2023
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Feb 8, 2023
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Isidoro Onio
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Feb 8, 2023
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Jorge Bennett
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Feb 8, 2023
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Feb 7, 2023
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Manuela Vogler
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Feb 6, 2023

Shopbop Customer’s Q&A

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Shopbop Features and Benefits

Shopbop is a global online retail destination for style inspiration and discovery. Here are some of its key features and benefits:

  • Wide Selection: Shopbop offers a curated selection of ready-to-wear & accessories from over 1,000 established and emerging designers.
  • Daily Updates: New arrivals, compelling editorial content, and style guidance are updated daily.
  • Best-in-class Customer Service: Shopbop is known for its excellent customer service.
  • Fast, Free Shipping: Shopbop provides fast, free shipping worldwide and free returns in the U.S. and Canada.
  • Exclusive Designs: Shopbop is famous for its fast worldwide shipping and exclusive designs.
  • Unbeatable Prices and Free Returns: Prices are unbeatable and free returns are guaranteed.
  • Secure and Hassle-free Shopping: Shopping on Shopbop is secure and hassle-free.
  • Loyalty Program: Its loyalty program rewards customers with points to use for future purchases or discounts.
  • Sales Events: Sales events are organized throughout the year, with up to 80% off available at these events.

These features make Shopbop a popular choice for fashion-conscious shoppers. Happy shopping!

Shopbop Pricing

Shopbop Pricing Structure

Shopbop offers a wide range of products with prices that vary significantly based on the brand and item type. Here are some examples of current pricing:

  • Monse Halter Denim Bustier: Regular price $990.00, on sale for $693.00.
  • English Factory Embroidered Organza Smock Neck Dress: Regular price $150.00, on sale for $60.00.
  • Alexis Emille Knit Top: Priced at $232.00.
  • Clare V. Sweatshirt: Priced at $145.00.

Shopbop frequently holds sales events, offering discounts of up to 80% off during certain promotions. Regular updates on pricing and new arrivals can be found directly on the Shopbop website, ensuring customers have access to the latest deals and product offerings.

Payment Method

Shopbop Payment Methods

Shopbop accepts a variety of payment methods to facilitate customer transactions. The accepted methods include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • UnionPay
  • Alipay

Additionally, customers can utilize eGift cards during checkout. To redeem an eGift card, the card number should be entered in the designated field on the Payment Methods page. Any remaining balance can be used for future orders.

For those interested in flexible payment options, Shopbop also offers services like Sezzle and Zip, allowing purchases to be paid in installments over several weeks.

Shopbop FAQs

FAQ

Shopbop Return Policy?

Shopbop Return Policy Overview

Return Eligibility: Items must be unworn and unused to qualify for a return. Returns are accepted within 30 days of delivery. Items must include all original tags and packaging.

Return Process:

  1. Initiate a Return: Log into your Shopbop account, navigate to the 'Returns' section, and select the order containing the items to be returned.
  2. Shipping Label: A prepaid return shipping label will be generated for you.
  3. Refunds: Refunds are processed to the original payment method, minus any shipping fees.

Special Conditions:

  • Items returned after 15 days incur a $10 fee.
  • Items returned without the original security tag may face delays or rejection of the return.
  • Final sale items cannot be returned.

Exchanges: Shopbop does not facilitate direct exchanges. To get a different size or color, return the unwanted item and place a new order.

Holiday Returns: For purchases made between November 1 and December 31, returns can be made until January 31 of the following year.

For further assistance, customer service is available via email or phone during business hours.

FAQ

Shopbop Alternatives

Here are some alternatives to Shopbop:

  1. Steve Madden
  2. Ralph Lauren
  3. UNIF Clothing
  4. Angry Young and Poor
  5. Alien Outfitters
  6. Everlane
  7. Diesel
  8. ASOS
  9. Betabrand
  10. Macy's

These online stores offer a variety of designer & luxury fashion products similar to Shopbop. They provide a wide range of clothing, shoes, and accessories at comparable prices. Each store has its unique features and offerings, making them popular alternatives to Shopbop. Happy shopping!

FAQ

How To Open A Shopbop Account?

To open an account on Shopbop, follow these steps:

  1. Visit the Shopbop website.
  2. Locate and click on the 'Account' or 'Sign In' option, usually found at the top right corner of the homepage.
  3. A new page will open. Look for the 'Create a New Account' or 'Register' option and click on it.
  4. You will be asked to provide some personal information such as your name, email address, and password. Fill in the required fields.
  5. After filling in the details, click on the 'Create Account' or 'Register' button.
  6. You may be asked to verify your email address. If so, go to your email inbox, open the email from Shopbop, and click on the verification link.
  7. Once your email is verified, your account is set up and ready to use.

Remember, the exact wording of the options may vary slightly depending on the website's design. Happy shopping!

FAQ

About Shopbop.com Payment Method?

"Shopbop.com" accepts several payment methods. These include Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay, and Alipay. In addition, "Shopbop.com" also allows the use of eGift cards. To redeem an eGift card, the card number must be entered in the Gift Card field on the Payment Methods page during Checkout or in ‘My Account’. Any remaining balance on the eGift card will automatically be pre-selected as a payment option at checkout for future orders. The balance of the eGift card can be used all at once or for multiple orders. It's important to note that products are sold to adults who can purchase with a credit card or other permitted payment method. If a customer is under 18, the services can only be used with the involvement of a parent or guardian.

FAQ

About Shopbop.com Prices and Cost?

Shopbop.com offers a wide range of products with varying prices. For instance, the MonseHalter Denim Bustier is priced at $990.00, but it's on sale for $693.00. The English FactoryEmbroidered Organza Smock Neck Dress is priced at $150.00, but it's on sale for $60.00. The Alexis Emille Knit Top is priced at $232.00. The Clare V. Sweatshirt is priced at $145.00. Please note that these are just a few examples and the actual prices may vary. It's recommended to check the website for the most accurate and up-to-date prices.

FAQ

How long does shipping take on Shopbop?

Shopbop offers 1-3 day shipping, two-day shipping, and next-business-day shipping. However, it's important to note that some customers have reported receiving their orders later than expected. For Amazon Prime members, there are additional benefits such as free two-day shipping. Prime members can also opt for next-day shipping at a small fee. Please note that all Shopbop orders are guaranteed to arrive in three business days or less if you order by 7 p.m. CT on a Monday. Your order will arrive no later than Thursday. Two-day shipping, next business day shipping, and Saturday delivery are also available for additional fees.

FAQ

Can I find home decor items on Shopbop?

Yes, Shopbop does offer a variety of home decor items. The selection includes items such as frames, vases, coasters, trays, throws, and more. Brands like Jonathan Adler, Tizo Design, and Kassatex are featured. There are also decorative items like the Lucite Cocktail Napkin Tray, Bone/Resin Frame, and CozyChic Ribbed Throw. It's a great place to find unique and stylish pieces for your home. Please note that availability may vary, so it's recommended to check the site for the most current offerings. Happy shopping!

FAQ

What is the return policy for Shopbop?

Shopbop has a 30-day return policy. Items must be returned within this period and must be in their original condition. This means they must not be worn, opened, used, altered, or washed, and tags must be attached. Please note that shipping and handling charges are non-refundable. Also, items marked as Final Sale cannot be returned. If the return does not meet these criteria, it may not qualify for a refund. Shopbop does not offer direct exchanges. If a different size or color is needed, the most efficient way is to place a new order and return the original item for a refund. In many cases, your refund will be issued as soon as you drop off your return package. However, if the product is not sent back after a refund has been issued, Shopbop will charge you again using the same credit card. To return an item, fill out the return form included with your order and put it inside the package with the item. Remove the previous address labels and barcodes from the package. Attach the prepaid shipping label to the package. You can find it in your order confirmation email or on the Shopbop website. Drop off your package at a UPS location or schedule a pickup. If you want to use a different carrier, you can do so, but you will have to pay for the shipping and handling fees. You also need to attach the customs document to avoid delays or extra charges.

FAQ

What is Shopbop's return policy?

Shopbop accepts returns on unworn and unused merchandise within 30 days of the purchase date.
FAQ

What is Shopbop's international shipping policy?

Shopbop ships to over 200 countries through their international shipping partner, Borderfree.
FAQ

Does Shopbop offer free shipping?

Yes, Shopbop offers free standard shipping on all orders over $100 within the United States, including Alaska, Hawaii, and Puerto Rico. However, expedited shipping options are available for an additional fee.
FAQ

How can I track my Shopbop order?

Shopbop provides tracking information for all orders through their website. Customers can also sign up for email or text updates on the status of their order.
FAQ

Can I cancel or modify my Shopbop order?

Shopbop allows for order cancellations or modifications within one hour of placing the order. After that time, orders cannot be changed or cancelled.
FAQ

About Shopbop.com Popular Products and Services?

Shopbop.com is a popular online platform that offers a wide range of products and services. The site is known for its designer clothing, shoes, bags, and accessories. Some of the popular items include the STAUD Allori Dress, STAUD Tommy Beaded Bag, FARM Rio Multicolor Waves Crop Top, and Maison Irem Tucana Necklace. Other notable products include the alice + olivia Jensen Mini Dress, AMANU Kilimanjaro Sandals, and Victoria Beckham Sleeveless Ruched Jersey Dress. The site also offers a variety of activewear and features products from both established and emerging designers. Customers can explore the latest styles and enjoy free shipping and returns. The site regularly updates its inventory with new products, ensuring that customers always have access to the latest trends in fashion. In addition to clothing and accessories, Shopbop.com also offers beauty products and a designer boutique. The site is user-friendly, making it easy for customers to find what they're looking for, whether it's everyday essentials, vacation wardrobe, or standout jackets. Shopbop.com is a one-stop-shop for all fashion needs.

FAQ

Shopbop.com Return Policy?

Shopbop's return policy is quite straightforward. Customers have 30 days to return items, including beauty products, provided they are in their original condition. Items must not be worn, opened, used, altered, or washed, and tags must be attached. Note that the shipping and handling charges are non-refundable, and Final Sale items cannot be returned. If the return does not meet these criteria, it may not qualify for a refund. Shopbop does not offer direct exchanges. If a different size or color is needed, the most efficient way is to place a new order and return the original item for a refund.

As for the shipping policy, Shopbop offers FREE Two-Day Shipping and FREE Returns. For international shipping, items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. By placing your order and selecting Shopbop Global, you agree to allow Shopbop to collect the Import Fees Deposit for the applicable items in your order. The deposit will be used, on your behalf, to reimburse the Designated Carriers for the import fees that they have paid on your behalf to the appropriate authorities of the destination country. If you refuse a shipment from Shopbop, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Shopbop. This amount will be deducted from your merchandise refund.

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